Wellbeing Service for young people aged 8 to 18 (self-funded)​

About the Service 

​This one-to-one support is for young people, aged 8-18, who have low to moderate mental health difficulties such as anxiety, low mood or low self-esteem. The service aims to promote positive mental health and increase healthy coping strategies.
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The service is delivered by Children's Wellbeing Practitioners who are registered with the British Association for Behavioural and Cognitive Psychotherapies (BABCP). Each practitioner holds a current DBS check, carries full insurance and attends regular clinical supervision.

Where? When? Cost?

Venue:          The Grove Community Hub, Cort Crescent, LE3 1QZ
Frequency: Weekly
When:*         Monday, Tuesday - 9.30am, 11.00am, 1.30pm, 3.00pm
Cost:             Initial Assessment £55
                 Subsequent Sessions £48 (up to 8 sessions available)
*Letter provided to share with school to support your child's attendance at appointments during term time.

What is involved?

  • Assessment: The young person will complete a questionnaire, which will be reviewed together during the session to gain a better understanding of their needs and explore how we can best support them.
  • Risk Assessment: We will discuss safety elements with the young person and work together to develop a plan that ensures their safety moving forward.
  • Treatment: Through guided self-help we engage the young person in activities that provide practical strategies to support them to develop confidence in their own skills and ability to cope. Parents/carers may be involved in the sessions for support and encouragement.
  • Goal Setting: Together, we establish goals that the young person wants to achieve, which we review and track progress on each week.

How to book

The first step is to complete the self-referral form above. We will review your information and contact you by phone to arrange an assessment appointment, if your young person's needs can be met by our CWPs.
​We will ask you to pay for your assessment session at the time of booking. Payment for subsequent sessions will be taken in person when you are here with us. We are only able to accept card payments. 

Cancellation policy 
We are not able to issue refunds for missed sessions. If your young person is unable to attend their appointment, we will be happy to carry over the payment to the following week, providing we are given adequate notice:
  • Monday appointments - let us know by 5pm on Thursday of the previous week
  • Tuesday appointments - let us know by 5pm on Friday of the previous week
It is important for young people to attend regularly in order for the treatment sessions to be effective. If they have not been able to attend two of the sessions we will discuss whether continuing with sessions is appropriate for your young person at this time. 

Meet our Children's Wellbeing Practitioners 
Passionate about improving young people's mental health and wellbeing with over 30 years combined experience working with young people and families: 

Daisy, BABCP registered 

Calm, caring and compassionate 
Laura, BABCP registered ​

Energetic, easy-going and empathetic 

How we keep young people safe

​At Heads Up, promoting the wellbeing and safety of children, young people, and families is our top priority and central to everything we do.
  • We have established policies and processes that our staff are trained to understand and adhere to.
  • We have nominated leads who advise and support our staff on safeguarding matters.
  • We are committed to working openly and cooperatively with young people, parents, carers and with staff, volunteers and other agencies to ensure the best outcomes for those we support.
If we ever have concerns about your young person, we will always discuss our worries with you to gain a better understanding. Our staff will seek advice and involve other professionals as needed to ensure your young person’s safety and protection. We will always inform you what is happening and the reasons behind our actions.